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Obstacles and Challenges During Major Organizational Changes
In 2007, the Society of Human Resources published a study on Change Management during major organizational changes. At the risk of over-generalizing, just about everybody is reorganizing, but less than...
View ArticleReorganization Team Lesson Learned #1 – Crystallize the Vision and Case for...
Recently, we worked on a reorganization of a business with several thousand employees. The company was splitting itself into smaller organizational units. Our team didn’t set the business strategy or...
View ArticleReorganization Team Lesson Learned #2: Choose the Approach Thoughtfully and...
There is a continuum along which organizational changes can be planned. On one end are top-down approaches with planning done by small groups behind closed doors. The organization implements what it is...
View ArticleLesson #3: Ensure Visible Senior Manager Alignment and Commitment
During the course of the reorganization, the president, HR head and Finance head conducted a number of “alignment” sessions with the organization’s top two levels. These sessions were meant to explain...
View ArticleLesson #4: Maintain the Link between Business Processes and Organization Design
Best practice says business process and organization design are linked. This reorganization team’s charter was to focus on organization design and filling jobs. Senior management viewed business...
View ArticleThe Opportunity Cost of Transformational Change
Transformational change results in lower productivity. People are worrying about jobs, who is getting which job, how they will work in the new job, and a gazillion other things. Every level in the...
View ArticleOne More Reason to Reduce Headcount the Right Way
I just got a phone call from somebody who needed to cancel a meeting we had scheduled for next week. A few days ago, he and most of his department were let go. He walked out the door without a badge...
View ArticleWhat Employees Really Say During a “Transformation”
In the midst of a major transformation, senior managers are frequently surprised by what employees say in response to open-ended survey questions. We are big fans of making sure senior management hears...
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